Frequently Asked Questions
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14 questions found
Pairgate is a leading VTU (Virtual Top-Up) platform that empowers users to earn passive income as VTU selling agents. It provides seamless access to discounted airtime, affordable data bundles, electricity and TV bill payments, bulk SMS services, and more. With enhanced features and a user-friendly interface, Pairgate ensures secure, fast, and reliable transactions for individuals and businesses. We are duly registered with the corporate affairs commission (CAC - 3687598)
Funding your Pairgate wallet is quick and secure. Follow these steps:
- Log in to Your Account – Access your Pairgate dashboard.
- Navigate to the Wallet Section – Click on the "Fund Wallet" option.
- Choose a Payment Method – Select from available payment options:
- Bank Transfer
- Credit Card
- MasterCard
- Visa Card
- Make the Payment – Follow the instructions provided for your selected payment method. If using bank transfer, ensure you use the correct account details provided.
- Wallet Crediting – Your wallet will be credited automatically after a successful transaction. In case of delays, you can contact Pairgate Support via WhatsApp, email, or the ticket system for assistance.
Your wallet balance can be used for airtime, data, bill payments, and other services.
Your funds are highly secure. Pairgate uses bank-grade encryption and secure payment gateways (like Paystack) to process transactions. We also provide 2FA (Two-Factor Authentication) options to ensure only you can access your funds.
No, there are no hidden fees. All charges are clearly disclosed upfront:
- Virtual account funding: 1% (capped at ₦100)
- Corporate deposit method: No deposit charge
- Paystack funding: 1.5% (capped at ₦36)
Transfers to your dedicated virtual account typically reflect instantly. If your balance doesn’t update within a few minutes, please open a support ticket through the app or via WhatsApp and share the transaction reference. Our support team will review and resolve the issue promptly.
Most purchases including airtime, data, electricity, cable subscriptions, e‑PINs and other bill payments / transactions are processed in less than 10 seconds. In the rare event that a transaction is unsuccessful, the full amount is refunded immediately.
Pairgate is currently designed for residents of Nigeria. To fund and transact, you’ll need to register with a Nigerian phone number and address.
If you forget your password or need to reset it, follow these steps:
- Go to the Login Page – Visit the Pairgate platform and click on the "Forgot Password?" link.
- Enter Your Registered Email or Phone Number – Provide the email address or phone number associated with your account.
- Receive a Reset Link or OTP – A password reset link will be sent to your email, or you will receive an OTP via SMS.
- Reset Your Password – Click the link or enter the OTP, then create a new secure password.
- Login with Your New Password – Use your new credentials to access your account.
If you experience any issues, contact Pairgate Support via WhatsApp, email, or the ticket system for assistance.
Simply log into your dashboard, go to the “Reseller Program” section, and follow the on‑screen instructions. You’ll instantly receive your referral link, commission details, and payout guidelines.
Our top agents earn between ₦50,000 to ₦150,000 monthly. By buying data at our wholesale prices and reselling at market rates, you keep 100% of the margin. The more customers you serve, the more you earn.
Yes. Our portal allows you to generate and print e-PINs for all major networks. You can print them on paper to sell in your physical shop or send the PINs digitally to customers via WhatsApp.
₦0.00 Registration and agent activation on Pairgate are completely free. We only charge for the pins you buy.
Yes! You can use the Pairgate Android App or our mobile-friendly website to generate and print pins via Bluetooth or PDF.
Absolutely. You can customize the name that appears on the cards to build trust with your customers.